Lists for announcements and support

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Lists for announcements and support

Robert
Hi,

after a discussion here [1] we now have two mailing lists.


# The Announce List

We can send announcements like appeals for donations or server
downtimes to the following address:
[hidden email]

All people that mailed to [hidden email] are subscribed to
this list. If anyone wants to subscribe this is possible via sending
email to <[hidden email]> or by
filling the following form:
https://systemausfall.org/admin/list-subscribe?list_address=foodcoops-announce@...

The list is moderated. If you want to become a moderator and remote
admin please send an email to the support list (see below). A test
email is enclosed below.


# The Support List

Users may send questions to the following address:
[hidden email]

We can redirect mails from [hidden email] to that address. On
answering we should always put the list address in CC, so that everyone
can follow the discussion. And be sure to answer the list *and* the
user.

If anyone wants to subscribe this is possible via sending
email to <[hidden email]> or by
filling the following form:
https://systemausfall.org/admin/list-subscribe?list_address=foodcoops-support@...

The list is open for public submission. If you want to become a remote
admin please send an email to the list.


I hope this will be a good communication infrastructure for users. We
might want to fine-tune some settings, let's discuss that on demand.

Regards, Robert


[1] https://github.com/foodcoops/foodcoops.net/issues/11


# Test email to announce list looked like this

---------------- BEGIN TEST
To: [hidden email]
Subject: [foodcoops.net] Test Announcement

Test Announcement

--
To unsubscribe, e-mail:
[hidden email]
---------------- END TEST
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Re: Lists for announcements and support

before
Administrator
Thank you for setting this up.
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Re: Lists for announcements and support

paroga
Administrator
In reply to this post by Robert
I subscribed and want to get a moderator.

I did not find any web interface for the list to view the archive. Is there one? If not: IMHO this is deal breaker.
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Re: Lists for announcements and support

wvengen
Administrator
On 10-10-17 12:11, paroga [via foodsoft] wrote:
> I subscribed and want to get a moderator.
Management should be possible through email. I've asked Systemausfall
for an account, with that we should be able to get web management
access. I'll let you know if that works out.

> I did not find any web interface for the list to view the archive. Is
> there one? If not: IMHO this is deal breaker.
Would be necessary, I agree. We can always add a nabble address and keep
an archive there (though we might just as well host the lists there -
for support that's not an option because each sender needs a unique
email address).

- Willem

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Re: Lists for announcements and support

Robert
In reply to this post by paroga
Hi,


Am Tue, 10 Oct 2017 03:11 schrieb "paroga [via foodsoft]":

> I subscribed and want to get a moderator.

I added you to the list of moderators. You might want to try to send an
email to <[hidden email]> and
<[hidden email]>.


> I did not find any web interface for the list to view the archive. Is
> there one? If not: IMHO this is deal breaker.

I activated the archive for the announce list. It should be availabe
via mail. AFAIK there is no web interface for the archive.

Sorry, if I missed something in the discussion of #11.
https://github.com/foodcoops/foodcoops.net/issues/11

Regards, Robert
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Re: Lists for announcements and support

Robert
In reply to this post by wvengen
Hi,


Am Tue, 10 Oct 2017 03:44 schrieb "wvengen [via foodsoft]":

> On 10-10-17 12:11, paroga [via foodsoft] wrote:
>
> > I did not find any web interface for the list to view the archive.
> > Is there one? If not: IMHO this is deal breaker.  
>
> Would be necessary, I agree. We can always add a nabble address and
> keep an archive there (though we might just as well host the lists
> there

I chose systemausfall because it is a non commercial "service". There
might be people who don't like to give their address to commercial
services like nabble.

Regards, Robert
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Re: Lists for announcements and support

paroga
Administrator
In reply to this post by Robert
Hi,

> On 12 Oct 2017, at 08:46, Robert [via foodsoft] <[hidden email]> wrote:
>
> > I subscribed and want to get a moderator.
>
> I added you to the list of moderators. You might want to try to send an
> email to <[hidden email]> and
> <[hidden email]>.

I see only [hidden email]...

> > I did not find any web interface for the list to view the archive. Is
> > there one? If not: IMHO this is deal breaker.
>
> I activated the archive for the announce list. It should be availabe
> via mail. AFAIK there is no web interface for the archive.

IMHO we should find an other provider in that case.

> On 12 Oct 2017, at 08:54, Robert [via foodsoft] <[hidden email]> wrote:
>
> > Would be necessary, I agree. We can always add a nabble address and
> > keep an archive there (though we might just as well host the lists
> > there
>
> I chose systemausfall because it is a non commercial "service". There
> might be people who don't like to give their address to commercial
> services like nabble.

I personally would prefer to have only one provider, but see the “non-comercial service” as a valid point. E.g. riseup.net provides hosted Sympa.

—-
Patrick
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Re: Lists for announcements and support

Robert
Hi Patrick.


> I see only [hidden email]...

foodcoops-support-help AT lists.systemausfall.org
foodcoops-announce-help AT lists.systemausfall.org

Regards, Robert